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[]
["TIPO DE ENTIDAD O USUARIO",null,null,null,null,"DÍAS NO  LABORABLES "]
["CIUDADANO",null,null,null,null,"2022-01-01"]
["ACADEMIA ",null,null,null,null,"2022-01-02"]
["EMPRESA PRIVADA",null,null,null,null,"2022-01-08"]
["ENTIDAD PÚBLICA",null,null,null,null,"2022-01-09"]
["EXTRANJERO",null,null,null,null,"2022-01-10"]
["FUNCIONARIO IDEAM",null,null,null,null,"2022-01-15"]
["ONG/ORG",null,null,null,null,"2022-01-16"]
[null,null,null,null,null,"2022-01-22"]
["GÉNERO",null,null,null,null,"2022-01-23"]
["FEMENINO",null,null,null,null,"2022-01-29"]
["MASCULINO",null,null,null,null,"2022-01-30"]
["PERSONA JURÍDICA",null,null,null,null,"2022-02-05"]
[null,null,null,null,null,"2022-02-06"]
["DEPENDENCIA QUE DA RESPUESTA O LA QUE SE DIRECCIONA",null,null,null,null,"2022-02-12"]
["AREA OPERATIVA No. 1",null,null,null,null,"2022-02-13"]
["AREA OPERATIVA No. 2",null,null,null,null,"2022-02-19"]
["AREA OPERATIVA No. 3",null,null,null,null,"2022-01-20"]
["AREA OPERATIVA No. 4",null,null,null,null,"2022-02-26"]
["AREA OPERATIVA No. 5",null,null,null,null,"2022-02-27"]
["AREA OPERATIVA No. 6",null,null,null,null,"2022-03-05"]
["AREA OPERATIVA No. 7",null,null,null,null,"2022-03-06"]
["AREA OPERATIVA No. 8",null,null,null,null,"2022-03-12"]
["AREA OPERATIVA No. 9",null,null,null,null,"2022-03-13"]
["AREA OPERATIVA No. 10",null,null,null,null,"2022-03-19"]
["AREA OPERATIVA No. 11",null,null,null,null,"2022-03-20"]
["DIRECCIÓN GENERAL",null,null,null,null,"2022-03-21"]
["GRUPO DE ADMINISTRACIÓN Y DESARROLLO DEL TALENTO HUMANO",null,null,null,null,"2022-03-26"]
["GRUPO DE COMUNICACIONES",null,null,null,null,"2022-03-27"]
["GRUPO DE CONTABILIDAD",null,null,null,null,"2022-04-02"]
["GRUPO DE CONTROL DISCIPLINARIO INTERNO",null,null,null,null,"2022-04-09"]
["GRUPO DE GESTIÓN DOCUMENTAL Y CENTRO DE DOCUMENTACIÓN",null,null,null,null,"2022-04-10"]
["GRUPO DE PRESUPUESTO",null,null,null,null,"2022-04-14"]
["GRUPO DE SERVICIO AL CIUDADANO",null,null,null,null,"2022-04-15"]
["GRUPO DE SERVICIOS ADMINISTRATIVOS",null,null,null,null,"2022-04-16"]
["GRUPO DE TESORERÍA",null,null,null,null,"2022-04-17"]
["OFICINA ASESORA DE PLANEACIÓN",null,null,null,null,"2022-04-23"]
["OFICINA ASESORA JURÍDICA",null,null,null,null,"2022-04-24"]
["OFICINA DE CONTROL INTERNO",null,null,null,null,"2022-04-30"]
["OFICINA DE INFORMÁTICA",null,null,null,null,"2022-05-01"]
["OFICINA DEL SERVICIO DE PRONÓSTICOS Y ALERTAS",null,null,null,null,"2021-05-01"]
["SECRETARÍA GENERAL",null,null,null,null,"2022-05-07"]
["SUBDIRECCIÓN DE ECOSISTEMAS E INFORMACIÓN AMBIENTAL",null,null,null,null,"2022-05-08"]
["SUBDIRECCIÓN DE ESTUDIOS AMBIENTALES",null,null,null,null,"2022-05-14"]
["SUBDIRECCIÓN DE HIDROLOGÍA",null,null,null,null,"2022-05-15"]
["SUBDIRECCIÓN DE METEOROLOGÍA",null,null,null,null,"2022-05-21"]
[null,null,null,null,null,"2022-05-22"]
["TIPO DE REQUERIMIENTO","Término ","Prorroga",null,null,"2022-05-28"]
["AGRADECIMIENTO/FELICITACION",15,15,null,null,"2022-05-29"]
["CERTIFICACIONES DE TIEMPO, CLIMA Y EVENTOS HIDROLÓGICOS",30,30,null,null,"2022-05-30"]
["CONSULTA",30,30,null,null,"2022-06-04"]
["DENUNCIA",15,15,null,null,"2022-06-05"]
["PETICIÓN",15,15,null,null,"2022-06-11"]
["PETICIÓN ENTRE AUTORIDADES",10,10,null,null,"2022-06-12"]
["PETICION VERBAL",15,15,null,null,"2022-06-18"]
["QUEJA",15,15,null,null,"2022-06-19"]
["RECLAMO",15,15,null,null,"2022-06-20"]
["REMISIÓN POR COMPETENCIA",5,null,null,null,"2022-06-25"]
["SOLICITUD CONGRESITAS",5,5,null,null,"2022-06-26"]
["SOLICITUD DE INFORMACIÓN Y DOCUMENTOS",10,10,null,null,"2022-06-27"]
["SOLICITUD JUDICIAL",5,5,null,null,"2022-07-02"]
["SUGERENCIA",15,15,null,null,"2022-07-03"]
[null,null,null,null,null,"2022-07-09"]
["PRODUCTO O SERVICIO",null,null,null,null,"2022-07-10"]
["ACREDITACIÓN DE LABORATORIOS",null,null,null,null,"2022-07-16"]
["ADMINISTRATIVA",null,null,null,null,"2022-07-17"]
["AGUAS SUBTERRANEAS",null,null,null,null,"2022-07-20"]
["ASESORÍAS Y CHARLAS",null,null,null,null,"2022-07-23"]
["BOSQUES",null,null,null,null,"2022-07-24"]
["CAMBIO CLIMÁTICO",null,null,null,null,"2022-07-30"]
["CERTIFICACIONES DE TIEMPO Y CLIMA",null,null,null,null,"2022-07-31"]
["CERTIFICACIONES HIDROLOGICAS",null,null,null,null,"2022-08-06"]
["CLIMATOLOGÍA",null,null,null,null,"2022-08-07"]
["ERA","EVALUACIÓN REGIONAL DEL AGUA",null,null,null,"2022-08-13"]
["ESTUDIO NACIONAL DEL AGUA",null,null,null,null,"2024-08-14"]
["INFORMES AMBIENTALES",null,null,null,null,"2022-08-15"]
["JURIDICO",null,null,null,null,"2022-08-20"]
["LABORATORIO DE CALIDAD AMBIENTAL",null,null,null,null,"2022-08-21"]
["MEDIOS DE COMUNICACIÓN",null,null,null,null,"2022-08-27"]
["METEOROLOGÍA AERONAÚTICA",null,null,null,null,"2022-08-28"]
["MODELACIÓN HIDROLÓGICA",null,null,null,null,"2022-09-03"]
["MODELAMIENTO METEOROLÓGICO",null,null,null,null,"2022-09-04"]
["OPERACIÓN DE REDES",null,null,null,null,"2022-09-10"]
["PRONÓSTICOS Y ALERTAS",null,null,null,null,"2022-09-11"]
["REGISTROS AMBIENTALES",null,null,null,null,"2022-09-17"]
["SEDIMENTOS",null,null,null,null,"2022-09-18"]
["SIA","SISTEMA DE INFORMACIÓN AMBIENTAL",null,null,null,"2022-09-24"]
["SIRH","SISTEMA DE INFORMACIÓN DEL RECURDO HÍDRICO",null,null,null,"2022-09-25"]
["SOLICITUD DE INFORMACIÓN HIDROMETEOROLÓGICA",null,null,null,null,"2022-10-01"]
["SUELOS Y TIERRAS",null,null,null,null,"2022-10-02"]
["VISITAS ACADÉMICAS",null,null,null,null,"2022-10-08"]
["WEB Y CORREO",null,null,null,null,"2022-10-09"]
["ZONIFICACIÓN HIDROGRÁFICA",null,null,null,null,"2022-10-15"]
[null,null,null,null,null,"2022-10-16"]
["MEDIO DE RECEPCIÓN",null,null,null,null,"2022-10-17"]
["ATENCIÓN PRESENCIAL",null,null,null,null,"2022-10-22"]
["ATENCIÓN TELEFÓNICA",null,null,null,null,"2022-10-23"]
["BUZÓN DE SUGERENCIAS",null,null,null,null,"2022-10-29"]
["CHAT",null,null,null,null,"2022-10-30"]
["CORREO CERTIFICADO",null,null,null,null,"2022-11-05"]
["CORREO ELECTRÓNICO",null,null,null,null,"2022-11-06"]
["FAX",null,null,null,null,"2022-11-07"]
["INTERNO",null,null,null,null,"2022-11-12"]
["MODULO CONTACTENOS",null,null,null,null,"2022-11-13"]
["WEB (MÓDULO DE SOLICITUD DE INFORMACIÓN HIDROMETEOROLÓGICA)",null,null,null,null,"2022-11-14"]
[null,null,null,null,null,"2022-11-19"]
["¿REQUERIMIENTO FUE ESCALADO?",null,null,null,null,"2022-11-20"]
["SI",null,null,null,null,"2022-11-26"]
["NO",null,null,null,null,"2022-11-27"]
[null,null,null,null,null,"2022-12-03"]
["CANAL POR EL CUAL FUE RESUELTO EL REQUERIMIENTO",null,null,null,null,"2022-12-04"]
["CORREO ELECTRÓNICO",null,null,null,null,"2022-12-08"]
["CORREO CERTIFICADO",null,null,null,null,"2022-12-10"]
[null,null,null,null,null,"2022-12-11"]
[null,null,null,null,null,"2022-12-17"]
[null,null,null,null,null,"2022-12-24"]
[null,null,null,null,null,"2022-12-25"]
[null,null,null,null,null,"2022-12-31"]

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[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Código: GSC-F012"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Versión: 04"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Fecha: 12/09/2024"]
[]
[null,"Dependencia: Grupo de Servicio al Ciudadano"]
[]
[null,"Período de Reporte: No Atendidas - Solicitudes de aclaración I, II, III y IV Trimestres 2024"]
[]
["DATOS DEL REQUERIMIENTO",null,null,"DATOS USUARIO","POSTURA DE REQUERIMIENTO",null,null,"RESOLUCION DEL REQUERIMIENTO",null,null,null,"ANÁLISIS DE RESPUESTAS"]
["No.","No.  DE REQUERIMIENTO","FECHA DE REQUERIMIENTO\n(dd/mm/aaaa)","TIPO DE ENTIDAD O USUARIO","MEDIO RECEPCIÓN","TIPO DE REQUERIMIENTO","PRODUCTO O SERVICIO AL CUAL SE REFIERE EL REQUERIMIENTO","¿ EL REQUERIMIENTO FUE ESCALADO?","DEPENDENCIA QUE DA RESPUESTA O A LA QUE SE DIRECCIONA","FECHA DE RESOLUCIÓN DEL REQUERIMIENTO\n(dd/mm/aaaa)","CANAL POR EL CUAL FUE RESUELTO EL REQUERIMIENTO","FECHA OPORTUNA DE RESPUESTA","PRORROGA","FECHA INICIO DE PRORROGA","FECHA RESOLUCIÓN PRORROGA","FECHA RESPUESTA DE PRORROGA","ESTADO DE RESPUESTA DE LA PRORROGA","OBSERVACIONES","ESTADO (A TIEMPO, FUERA DE TIEMPO, SIN RESPUESTA)","TIEMPO QUE TARDÓ EN  DAR RESPUESTA","DÍAS VENCIDOS CON RESPECTO A FECHA OPORTUNA DE RESPUESTA"]
[1,20249910017434,"2024-03-01","Persona jurídica","Virtual - Correo electrónico","Petición entre entidades","Cambio climático",null,"Subdirección de Meteorología",null,null,"2024-03-15","",null,null,null,null,null,"SIN RESPUESTA",0,0,null,null,{"$f":"IFERROR(VLOOKUP(F11,Hoja1!$A$50:$C$63,2),\"\")","v":10},{"$f":"IFERROR(VLOOKUP(F11,Hoja1!$A$50:$C$63,3),\"\")","v":10}]
[2,20249910028654,"2024-04-15","Persona jurídica","Virtual - Correo electrónico","Solicitud de documentos o información","Pronósticos y alertas",null,"Subdirección de Meteorología",null,null,"2024-04-29","",null,null,null,null,null,"SIN RESPUESTA",0,0,null,null,{"$f":"IFERROR(VLOOKUP(F12,Hoja1!$A$50:$C$63,2),\"\")","v":5},{"$f":"IFERROR(VLOOKUP(F12,Hoja1!$A$50:$C$63,3),\"\")","v":5}]
[3,20249910040184,"2024-05-20","Persona jurídica","Virtual - Correo electrónico","Petición de interés general o particular","Climatología",null,"Subdirección de Meteorología","2025-02-07","Correo electrónico","2024-06-12","",null,null,null,null,null,"FUERA DE TIEMPO",177,162,null,null,{"$f":"IFERROR(VLOOKUP(F13,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F13,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[4,20249910057304,"2024-06-21","Persona jurídica","Virtual - Correo electrónico","Consulta (Información técnica)","Bosques",null,"Subdirección de Ecosistemas e Información Ambiental","2024-06-24","Correo electrónico","2024-08-05","",null,null,null,null,null,"A TIEMPO",1,0,null,null,{"$f":"IFERROR(VLOOKUP(F14,Hoja1!$A$50:$C$63,2),\"\")","v":30},{"$f":"IFERROR(VLOOKUP(F14,Hoja1!$A$50:$C$63,3),\"\")","v":30}]
[5,20249910057874,"2024-06-24","Persona jurídica","Virtual - Correo electrónico","Consulta (Información técnica)","Bosques",null,"Subdirección de Ecosistemas e Información Ambiental","2024-06-26","Correo electrónico","2024-08-06","",null,null,null,null,null,"A TIEMPO",2,0,null,null,{"$f":"IFERROR(VLOOKUP(F15,Hoja1!$A$50:$C$63,2),\"\")","v":30},{"$f":"IFERROR(VLOOKUP(F15,Hoja1!$A$50:$C$63,3),\"\")","v":30}]
[6,20249910057884,"2024-06-24","Persona jurídica","Virtual - Correo electrónico","Consulta (Información técnica)","Bosques",null,"Subdirección de Ecosistemas e Información Ambiental","2024-06-26","Correo electrónico","2024-08-06","",null,null,null,null,null,"A TIEMPO",2,0,null,null,{"$f":"IFERROR(VLOOKUP(F16,Hoja1!$A$50:$C$63,2),\"\")","v":30},{"$f":"IFERROR(VLOOKUP(F16,Hoja1!$A$50:$C$63,3),\"\")","v":30}]
[7,20249910057904,"2024-06-24","Persona jurídica","Virtual - Correo electrónico","Consulta (Información técnica)","Bosques",null,"Subdirección de Ecosistemas e Información Ambiental","2024-06-26","Correo electrónico","2024-08-06","",null,null,null,null,null,"A TIEMPO",2,0,null,null,{"$f":"IFERROR(VLOOKUP(F17,Hoja1!$A$50:$C$63,2),\"\")","v":30},{"$f":"IFERROR(VLOOKUP(F17,Hoja1!$A$50:$C$63,3),\"\")","v":30}]
[8,20249910057924,"2024-06-24","Persona jurídica","Virtual - Correo electrónico","Consulta (Información técnica)","Bosques",null,"Subdirección de Ecosistemas e Información Ambiental","2024-06-26","Correo electrónico","2024-08-06","",null,null,null,null,null,"A TIEMPO",2,0,null,null,{"$f":"IFERROR(VLOOKUP(F18,Hoja1!$A$50:$C$63,2),\"\")","v":30},{"$f":"IFERROR(VLOOKUP(F18,Hoja1!$A$50:$C$63,3),\"\")","v":30}]
[9,20249910057934,"2024-06-24","Persona jurídica","Virtual - Correo electrónico","Consulta (Información técnica)","Administrativa",null,"Subdirección de Ecosistemas e Información Ambiental","2024-06-26","Correo electrónico","2024-08-06","",null,null,null,null,null,"A TIEMPO",2,0,null,null,{"$f":"IFERROR(VLOOKUP(F19,Hoja1!$A$50:$C$63,2),\"\")","v":30},{"$f":"IFERROR(VLOOKUP(F19,Hoja1!$A$50:$C$63,3),\"\")","v":30}]
[10,20249910062034,"2024-07-04","Persona jurídica","Virtual - Correo electrónico","Consulta (Información técnica)","Informes ambientales",null,"Subdirección de Ecosistemas e Información Ambiental","2024-07-05","Correo electrónico","2024-08-16",null,null,null,"",null,null,"A TIEMPO",1,0,null,null,{"$f":"IFERROR(VLOOKUP(F20,Hoja1!$A$50:$C$63,2),\"\")","v":30},{"$f":"IFERROR(VLOOKUP(F20,Hoja1!$A$50:$C$63,3),\"\")","v":30}]
[11,20249910074194,"2024-07-29","Persona jurídica","Virtual - Correo electrónico","Solicitud de documentos o información","Certificaciones hidrológicas",null,"Subdirección de Hidrología","2024-07-30","Correo electrónico","2024-08-13",null,null,null,"",null,null,"A TIEMPO",1,0,null,null,{"$f":"IFERROR(VLOOKUP(F21,Hoja1!$A$50:$C$63,2),\"\")","v":5},{"$f":"IFERROR(VLOOKUP(F21,Hoja1!$A$50:$C$63,3),\"\")","v":5}]
[12,20249910079714,"2024-08-06","Persona natural","Virtual - Correo electrónico","Solicitud de documentos o información","Solicitud de información hidrometeorológica",null,"Área Operativa No. 9 - Cali",null,null,"2024-08-22",null,null,null,"",null,null,"SIN RESPUESTA",0,0,null,null,{"$f":"IFERROR(VLOOKUP(F22,Hoja1!$A$50:$C$63,2),\"\")","v":5},{"$f":"IFERROR(VLOOKUP(F22,Hoja1!$A$50:$C$63,3),\"\")","v":5}]
[13,20249910085254,"2024-08-16","Persona jurídica","Virtual - Correo electrónico","Consulta (Información técnica)","Sistema de información ambiental",null,"Subdirección de Ecosistemas e Información Ambiental","2024-08-27","Correo electrónico","2024-09-30",null,null,null,"",null,null,"A TIEMPO",6,0,null,null,{"$f":"IFERROR(VLOOKUP(F23,Hoja1!$A$50:$C$63,2),\"\")","v":30},{"$f":"IFERROR(VLOOKUP(F23,Hoja1!$A$50:$C$63,3),\"\")","v":30}]
[14,20249910087824,"2024-08-23","Persona jurídica","Virtual - Correo electrónico","Certificación de tiempo, clima y eventos hidrológicos","Certificaciones del tiempo y clima",null,"Subdirección de Meteorología",null,"Correo electrónico","2024-10-04","SI",null,"2024-11-20","2024-10-15","A TIEMPO",null,"A TIEMPO",36,0,null,null,{"$f":"IFERROR(VLOOKUP(F24,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F24,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[15,20249910091804,"2024-08-30","Persona jurídica","Virtual - Correo electrónico","Solicitud de documentos o información","Administrativa",null,"Grupo de Contabilidad","2024-09-12","Correo electrónico","2024-09-13",null,null,null,"",null,null,"A TIEMPO",9,0,null,null,{"$f":"IFERROR(VLOOKUP(F25,Hoja1!$A$50:$C$63,2),\"\")","v":5},{"$f":"IFERROR(VLOOKUP(F25,Hoja1!$A$50:$C$63,3),\"\")","v":5}]
[16,20249910092144,"2024-09-02","Persona jurídica","Virtual - Correo electrónico","Petición entre entidades","Administrativa",null,"Oficina de Control Interno","2024-09-13","Correo electrónico","2024-09-16",null,null,null,"",null,null,"A TIEMPO",9,0,null,null,{"$f":"IFERROR(VLOOKUP(F26,Hoja1!$A$50:$C$63,2),\"\")","v":10},{"$f":"IFERROR(VLOOKUP(F26,Hoja1!$A$50:$C$63,3),\"\")","v":10}]
[17,20249050095474,"2024-09-06","Persona natural","Virtual - Portal web","Solicitud de documentos o información","Solicitud de información hidrometeorológica",null,"Grupo de Servicio al Ciudadano","2024-09-12","Correo electrónico","2024-09-20",null,null,null,"",null,null,"A TIEMPO",4,0,null,null,{"$f":"IFERROR(VLOOKUP(F27,Hoja1!$A$50:$C$63,2),\"\")","v":5},{"$f":"IFERROR(VLOOKUP(F27,Hoja1!$A$50:$C$63,3),\"\")","v":5}]
[18,20249910096104,"2024-09-09","Persona natural","Virtual - Correo electrónico","Solicitud de documentos o información","Solicitud de información hidrometeorológica",null,"Grupo de Servicio al Ciudadano","2024-09-12","Correo electrónico","2024-09-23",null,null,null,"",null,null,"A TIEMPO",3,0,null,null,{"$f":"IFERROR(VLOOKUP(F28,Hoja1!$A$50:$C$63,2),\"\")","v":5},{"$f":"IFERROR(VLOOKUP(F28,Hoja1!$A$50:$C$63,3),\"\")","v":5}]
[19,20249910096264,"2024-09-09","Persona jurídica","Virtual - Correo electrónico","Reclamo","Administrativa",null,"Grupo de Administración y Desarrollo del Talento Humano",null,"Correo electrónico","2024-09-30","SI",null,"2024-10-22","2024-11-08","A TIEMPO",null,"FUERA DE TIEMPO",42,12,null,null,{"$f":"IFERROR(VLOOKUP(F29,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F29,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[20,20249910102364,"2024-09-20","Persona jurídica","Virtual - Correo electrónico","Petición entre entidades","Solicitud de información hidrometeorológica",null,"Área Operativa No. 5 - Santa Marta","2024-09-24","Correo electrónico","2024-10-04",null,null,null,"",null,null,"A TIEMPO",2,0,null,null,{"$f":"IFERROR(VLOOKUP(F30,Hoja1!$A$50:$C$63,2),\"\")","v":10},{"$f":"IFERROR(VLOOKUP(F30,Hoja1!$A$50:$C$63,3),\"\")","v":10}]
[21,20249910106114,"2024-09-27","Persona jurídica","Virtual - Correo electrónico","Certificación de tiempo, clima y eventos hidrológicos","Certificaciones del tiempo y clima",null,"Subdirección de Meteorología","2024-10-26","Correo electrónico","2024-11-13",null,null,null,"",null,null,"A TIEMPO",19,0,null,null,{"$f":"IFERROR(VLOOKUP(F31,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F31,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[22,20249910106234,"2024-09-27","Persona jurídica","Virtual - Correo electrónico","Certificación de tiempo, clima y eventos hidrológicos","Certificaciones del tiempo y clima",null,"Subdirección de Meteorología","2024-10-26","Correo electrónico","2024-11-13",null,null,null,"",null,null,"A TIEMPO",19,0,null,null,{"$f":"IFERROR(VLOOKUP(F32,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F32,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[23,20249050106454,"2024-09-27","Persona jurídica","Virtual - Portal web","Solicitud de documentos o información","Solicitud de información hidrometeorológica",null,"Grupo de Servicio al Ciudadano","2024-10-02","Correo electrónico","2024-10-11",null,null,null,"",null,null,"A TIEMPO",3,0,null,null,{"$f":"IFERROR(VLOOKUP(F33,Hoja1!$A$50:$C$63,2),\"\")","v":5},{"$f":"IFERROR(VLOOKUP(F33,Hoja1!$A$50:$C$63,3),\"\")","v":5}]
[24,20249910106504,"2024-09-30","Persona jurídica","Virtual - Correo electrónico","Certificación de tiempo, clima y eventos hidrológicos","Certificaciones del tiempo y clima",null,"Subdirección de Meteorología","2024-10-28","Correo electrónico","2024-11-14",null,null,null,"",null,null,"A TIEMPO",19,0,null,null,{"$f":"IFERROR(VLOOKUP(F34,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F34,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[25,20249910106964,"2024-09-30","Persona jurídica","Virtual - Correo electrónico","Certificación de tiempo, clima y eventos hidrológicos","Certificaciones del tiempo y clima",null,"Subdirección de Meteorología","2024-10-31","Correo electrónico","2024-11-14",null,null,null,"",null,null,"A TIEMPO",22,0,null,null,{"$f":"IFERROR(VLOOKUP(F35,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F35,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[26,20249910106974,"2024-09-30","Persona jurídica","Virtual - Correo electrónico","Certificación de tiempo, clima y eventos hidrológicos","Certificaciones del tiempo y clima",null,"Subdirección de Meteorología","2024-10-28","Correo electrónico","2024-11-14",null,null,null,"",null,null,"A TIEMPO",19,0,null,null,{"$f":"IFERROR(VLOOKUP(F36,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F36,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[27,20249910119034,"2024-10-23","Persona jurídica","Virtual - Correo electrónico","Solicitud de documentos o información","Sistema de información ambiental",null,"Subdirección de Estudios Ambientales","25/11/2024","Correo electrónico","13/11/2024",null,null,null,null,null,null,"FUERA DE TIEMPO",15,8,null,null,{"$f":"IFERROR(VLOOKUP(F37,Hoja1!$A$50:$C$63,2),\"\")","v":5},{"$f":"IFERROR(VLOOKUP(F37,Hoja1!$A$50:$C$63,3),\"\")","v":5}]
[28,20249050121984,"2024-10-29","Persona jurídica","Virtual - Portal web","Petición entre entidades","Cambio climático",null,"Subdirección de Meteorología","13/11/2024","Correo electrónico","2024-11-14",null,null,null,null,null,null,"A TIEMPO",9,0,null,null,{"$f":"IFERROR(VLOOKUP(F38,Hoja1!$A$50:$C$63,2),\"\")","v":10},{"$f":"IFERROR(VLOOKUP(F38,Hoja1!$A$50:$C$63,3),\"\")","v":10}]
[29,20249910126904,"2024-11-08","Persona jurídica","Virtual - Correo electrónico","Solicitud de documentos o información","Solicitud de información hidrometeorológica",null,"Subdirección de Hidrología",null,"Correo electrónico","2024-11-25","SI",null,"2024-09-12","2025-07-02",null,null,"FUERA DE TIEMPO",61,41,null,null,{"$f":"IFERROR(VLOOKUP(F39,Hoja1!$A$50:$C$63,2),\"\")","v":5},{"$f":"IFERROR(VLOOKUP(F39,Hoja1!$A$50:$C$63,3),\"\")","v":5}]
[30,20249910128844,"2024-11-13","Persona natural","Virtual - Correo electrónico","Certificación electrónica de tiempos laborados - CETIL","Administrativa",null,"Grupo de Administración y Desarrollo del Talento Humano",null,null,"2024-12-04",null,null,null,null,null,null,"SIN RESPUESTA",0,0,null,null,{"$f":"IFERROR(VLOOKUP(F40,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F40,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[31,20249910133974,"2024-11-21","Persona jurídica","Virtual - Correo electrónico","Solicitud de documentos o información","Administrativa",null,"Subdirección de Hidrología","2024-12-05","Correo electrónico","2024-12-05",null,null,null,null,null,null,"A TIEMPO",10,0,null,null,{"$f":"IFERROR(VLOOKUP(F41,Hoja1!$A$50:$C$63,2),\"\")","v":5},{"$f":"IFERROR(VLOOKUP(F41,Hoja1!$A$50:$C$63,3),\"\")","v":5}]
[32,20249910137644,"2024-11-29","Persona jurídica","Virtual - Correo electrónico","Solicitud de documentos o información","Solicitud de información hidrometeorológica",null,"Grupo de Servicio al Ciudadano","2024-12-10","Correo electrónico","2024-12-13",null,null,null,null,null,null,"A TIEMPO",7,0,null,null,{"$f":"IFERROR(VLOOKUP(F42,Hoja1!$A$50:$C$63,2),\"\")","v":5},{"$f":"IFERROR(VLOOKUP(F42,Hoja1!$A$50:$C$63,3),\"\")","v":5}]
[33,20249050142694,"2024-12-09","Persona jurídica","Virtual - Portal web","Consulta (Información técnica)","Acreditación de laboratorios",null,"Subdirección de Estudios Ambientales","2025-01-08","Correo electrónico","2025-01-23",null,null,null,null,null,null,"A TIEMPO",19,0,null,null,{"$f":"IFERROR(VLOOKUP(F43,Hoja1!$A$50:$C$63,2),\"\")","v":30},{"$f":"IFERROR(VLOOKUP(F43,Hoja1!$A$50:$C$63,3),\"\")","v":30}]
[34,20249910145534,"2024-12-16","Persona jurídica","Virtual - Correo electrónico","Petición entre entidades","Informes ambientales",null,"Subdirección de Meteorología","2025-01-28","Correo electrónico","2024-12-31",null,null,null,null,null,null,"FUERA DE TIEMPO",28,18,null,null,{"$f":"IFERROR(VLOOKUP(F44,Hoja1!$A$50:$C$63,2),\"\")","v":10},{"$f":"IFERROR(VLOOKUP(F44,Hoja1!$A$50:$C$63,3),\"\")","v":10}]
[35,20249910133942,"2024-11-21","Persona jurídica","Virtual - Correo electrónico","Consulta (Información técnica)","Registros ambientales",null,"Subdirección de Estudios Ambientales","2025-02-04","Correo electrónico","2025-01-07",null,null,null,null,null,null,"FUERA DE TIEMPO",50,20,null,null,{"$f":"IFERROR(VLOOKUP(F45,Hoja1!$A$50:$C$63,2),\"\")","v":30},{"$f":"IFERROR(VLOOKUP(F45,Hoja1!$A$50:$C$63,3),\"\")","v":30}]
[36,20249910146084,"2024-12-17","Persona jurídica","Virtual - Correo electrónico","Petición entre entidades","Solicitud de información hidrometeorológica",null,"Grupo de Servicio al Ciudadano","2024-12-26","Correo electrónico","2025-01-02",null,null,null,null,null,null,"A TIEMPO",6,0,null,null,{"$f":"IFERROR(VLOOKUP(F46,Hoja1!$A$50:$C$63,2),\"\")","v":10},{"$f":"IFERROR(VLOOKUP(F46,Hoja1!$A$50:$C$63,3),\"\")","v":10}]
[37,20249910146304,"2024-12-17","Persona natural","Virtual - Correo electrónico","Solicitud de documentos o información","Administrativa",null,"Grupo de Administración y Desarrollo del Talento Humano","2025-02-05","Correo electrónico","2025-01-02",null,null,null,null,null,null,"FUERA DE TIEMPO",33,23,null,null,{"$f":"IFERROR(VLOOKUP(F47,Hoja1!$A$50:$C$63,2),\"\")","v":5},{"$f":"IFERROR(VLOOKUP(F47,Hoja1!$A$50:$C$63,3),\"\")","v":5}]
[38,20249910147524,"2024-12-19","Persona natural","Virtual - Correo electrónico","Petición de interés general o particular","Administrativa",null,"Grupo de Administración y Desarrollo del Talento Humano","2025-02-05","Correo electrónico","2025-01-14",null,null,null,null,null,null,"FUERA DE TIEMPO",31,16,null,null,{"$f":"IFERROR(VLOOKUP(F48,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F48,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[39,20249910149854,"2024-12-26","Persona jurídica","Virtual - Correo electrónico","Certificación de tiempo, clima y eventos hidrológicos","Certificaciones del tiempo y clima",null,"Subdirección de Meteorología","2025-01-29","Correo electrónico","2025-02-10",null,null,null,null,null,null,"A TIEMPO",22,0,null,null,{"$f":"IFERROR(VLOOKUP(F49,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F49,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[40,20249910150284,"2024-12-27","Persona jurídica","Virtual - Correo electrónico","Certificación de tiempo, clima y eventos hidrológicos","Certificaciones del tiempo y clima",null,"Subdirección de Meteorología","2025-01-29","Correo electrónico","2025-02-11",null,null,null,null,null,null,"A TIEMPO",21,0,null,null,{"$f":"IFERROR(VLOOKUP(F50,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F50,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[41,20249910150514,"2024-12-27","Persona natural","Virtual - Correo electrónico","Petición de interés general o particular","Administrativa",null,"Grupo de Administración y Desarrollo del Talento Humano","2024-12-28","Correo electrónico","2025-01-21",null,null,null,null,null,null,"A TIEMPO",1,0,null,null,{"$f":"IFERROR(VLOOKUP(F51,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F51,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[42,20249910150724,"2024-12-30","Persona jurídica","Virtual - Correo electrónico","Consulta (Información técnica)","Bosques",null,"Subdirección de Ecosistemas e Información Ambiental","2025-02-07","Correo electrónico","2025-02-12",null,null,null,null,null,null,"A TIEMPO",27,0,null,null,{"$f":"IFERROR(VLOOKUP(F52,Hoja1!$A$50:$C$63,2),\"\")","v":30},{"$f":"IFERROR(VLOOKUP(F52,Hoja1!$A$50:$C$63,3),\"\")","v":30}]
[43,20249910150984,"2024-12-30","Persona jurídica","Virtual - Correo electrónico","Certificación de tiempo, clima y eventos hidrológicos","Certificaciones del tiempo y clima",null,"Subdirección de Meteorología","2025-12-29","Correo electrónico","2025-02-12",null,null,null,null,null,null,"A TIEMPO",20,0,null,null,{"$f":"IFERROR(VLOOKUP(F53,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F53,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[44,20249910151022,"2024-12-30","Persona natural","Virtual - Correo electrónico","Certificación de contrato","Administrativa",null,"Oficina Asesora Jurídica","2025-02-13","Correo electrónico","2025-01-22",null,null,null,null,null,null,"FUERA DE TIEMPO",31,16,null,null,{"$f":"IFERROR(VLOOKUP(F54,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F54,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[45,20249910151044,"2024-12-30","Persona jurídica","Virtual - Correo electrónico","Certificación de tiempo, clima y eventos hidrológicos","Certificaciones del tiempo y clima",null,"Subdirección de Meteorología","2025-02-03","Correo electrónico","2025-02-12",null,null,null,null,null,null,"A TIEMPO",23,0,null,null,{"$f":"IFERROR(VLOOKUP(F55,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F55,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[46,20249910151264,"2024-12-30","Persona jurídica","Virtual - Correo electrónico","Certificación de tiempo, clima y eventos hidrológicos","Certificaciones del tiempo y clima",null,"Subdirección de Meteorología","2025-01-31","Correo electrónico","2025-02-12",null,null,null,null,null,null,"A TIEMPO",22,0,null,null,{"$f":"IFERROR(VLOOKUP(F56,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F56,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[47,20249910151604,"2024-12-31","Persona jurídica","Virtual - Correo electrónico","Certificación de tiempo, clima y eventos hidrológicos","Certificaciones del tiempo y clima",null,"Subdirección de Meteorología","2025-02-04","Correo electrónico","2025-02-13",null,null,null,null,null,null,"A TIEMPO",23,0,null,null,{"$f":"IFERROR(VLOOKUP(F57,Hoja1!$A$50:$C$63,2),\"\")","v":15},{"$f":"IFERROR(VLOOKUP(F57,Hoja1!$A$50:$C$63,3),\"\")","v":15}]
[48,20249910151614,"2024-12-31","Persona jurídica","Virtual - Correo electrónico","Solicitud de documentos o información","Administrativa",null,"Grupo de Administración y Desarrollo del Talento Humano","2025-02-04","Correo electrónico","2025-01-16",null,null,null,null,null,null,"FUERA DE TIEMPO",23,13,null,null,{"$f":"IFERROR(VLOOKUP(F58,Hoja1!$A$50:$C$63,2),\"\")","v":5},{"$f":"IFERROR(VLOOKUP(F58,Hoja1!$A$50:$C$63,3),\"\")","v":5}]

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[null,null,"Proceso: Gestión del Servicio al Ciudadano",null,null,null,null,"Código: SGC-F012"]
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[null,null,"Seguimiento y control PQRSDF",null,null,null,null,"Vigencia: 12/09/2024"]
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[3,"2022-05-11","Modificación del formato"]
[4,"2024-09-12","Modificación del formato.  \nModificación de código, colores y accesibilidad según el  SGI-P001 Procedimiento para la elaboración y control de documentos"]